FAQs About Our Detailing Services

Below are some General Questions that are asked by our customers. Not only will it include General Questions but also addition questions from our service like:

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• Wash & wax

• Supreme Wash

• Engine Cleaning

• Paint Correction

• Mini-Interior Cleaning

• Full Interior Cleaning
   

General Questions

Which parts of San Antonio do you service?

We service the San Antonio Area which include the: 

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Live oak

Spring Branch

Balcones Heights

Boerne

Hollywood Park

Bulverde

Leon Valley

Helotes

Timberwood Park

Dominion

greater areas of San Antonio. You can check out areas we service here.

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Can I bring the car to you?

We are a mobile unit so we not have a shop to bring it. 

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Same Day Service or Appointment?

Sometimes depending on the day, we might not be busy that day and we can try to fit you on our schedule. We prefer to set an appointment so we can better fit your schedule. We can do both but most of the time we require appointment.

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When you come to me do I have to be there?

No, thats the beauty of being a Mobile Car Detailing unit, we are able to bring the car services to you. We will service your vehicle while at the comfort of your home, job, office or apartment. All we need is opening to your car.

 

What kind of payment do you take?

We accept both card and cash. We do also have  Apple Pay, and Zelle if you are looking more into a faster and contactless way to pay. We accept it any form that is listed above but whichever you prefer is fine with us.

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Do you charge a mobile fee?

No, all fees are included within the price. All services that are listed in our service include the service and the fee so no additional fee will be added for being mobile.

 

 

Mini-Interior Cleaning

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What is the difference of a Mini-Interior and a Full Interior Cleaning?

For the Full Interior Cleaning, we’ll clean your entire interior from top to bottom, front to rear, to best condition possible. The Mini-Interior Detail is a thorough vacuuming and wipe down of the dust that’s accumulated on the surfaces. It’s more of an upkeep service.

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Does the Mini-Interior Detail remove stains or pet hair?

Yes, if you have something specific in mind you want cleaned, just let us know when requesting a quote. Of course, the price will be higher for the additional work we provide but we can definitely take care of that for you.

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How long does this service take?

This service takes less than an hour to clean the interior of a vehicle but it can take more depending on the size of the vehicle.

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I’m not sure if I need the Mini-Interior Detail or the Full Interior Cleaning.

No problem! Just send us some photos of your interior and we can suggest which option is best for you.

 

 

Full Interior Cleaning

 

How long do my seats and carpet take to dry after they have been cleaned?

Depending on the weather that day it can effect how dry process. If its hot and sunny then it will take under an hour for them to be dry. If it cold or chilly outside then it will take a longer time for them to dry. We do have a system of drying seats and upholstery, with the tools and products that we use it will be about 80% dry when we are done with the process.

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Will my car smell like the chemicals that you use since you are cleaning the seats?

We use a variety of brushes, cleaners, and machines to thoroughly clean your interior. How we clean an interior is primarily based around the condition and type of material. Sometimes it just needs a quick cleaning with a brush, other times, it needs the steamer and extractor.

We’ve cleaned hundreds of interiors by now and have proven methods to tackle a variety of conditions. So you’re in good hands!

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Does this take out the Odor of vehicles?

Cleaning an interior to make it look better is different than removing an odor from the vehicle. We can definitely remove the odor, but it takes additional steps before we get to the odor removal part of it (learn more about our smoke odor removal). We first have to thorough clean the interior, then we’ll use a fogger or Ozone machine to eliminate the smell.

 

Does this remove every stain?

We’re 100% confident in our skills and knowledge to get your interior cleaned to the best condition possible. However, some stains maybe far too gone for us to completely remove. Regardless, we’ll do everything we can to make it look its best. If we can’t remove it, we’ll at least make it look significantly better.

 

How long does the Full Interior Cleaning take?

Depending on the size and condition of the vehicle it will take about 2 to 4 hours to complete. Seat drying is also included during the times.

 

 

Engine Cleaning

 

Is it safe to clean the engine? 

It can if you’re not careful, but we’re very careful during the entire process. We don’t flood the engine with water. We use just enough to rinse off the cleaner and dirt (which isn’t much). We use the wand at a safe distance. We cover up any sensitive areas for added precaution. 

 

The process for engine cleaning? 

In a shortened version, it goes: inspect the engine > cover any sensitive areas > thoroughly spray and agitate > dry off bay> apply dressing to plastic and rubber. 

Since there’s so many intricate areas to the engine bay, we have a lot of different brushes to help us reach all those areas.

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Does all of the engine get cleaned? 

Depending on the condition of the engine will depend if everything will be cleaned. If their oil leaks and all other fluids are all over the engine then it will not be completely cleaned.

 

How long does it take? 

The process of an Engine Cleaning Service can take up to 30-45 mins depending the condition of the engine bay. 

 

Do you dry the engine? 

Before we apply the dressing to make it shine, we do dry it with an air cannon which uses force air to blow out all the water from the nooks and crannies from the engine bay. 

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Do you shine the Engine?

Yes! Once we’ve cleaned and dried off the engine bay, we’ll use our water-based dressing and apply it to all the plastic and rubber areas.

 

Can you come just to clean my engine bay?

At this time, we no longer offer this as a standalone service. You’ll have to pair it with another service for us to come out to you.

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Wash & Wax 

 

Will this remove scratches from my paint?

Technically it will hide and cover the micro scratches on your paint. The wax essentially puts a layer of protection over your paint that fills in some of those scratches. This is what creates the shine. 

If you want a higher level of shine by actually removing swirls and scratches, then that would be paint correction.

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How long does the protection last?

This is based on how you store and take care of your vehicle. If it’s sitting outside 90% of the time, then the wax won’t last as long since it’s always being beaten up by the sun, rain, bird poo, etc… You can expect about 2 to 3 months of protection. 

If your car is parked in the garage at work and home 90% of the time, then you can get 3 to 6 months of protection. Especially if you wash your car and add a spray wax each time.

 

Do you prep the paint with a clay bar? 

Of course! Before we apply the wax, your paint has to be cleaned of any loose dirt or bonded contaminants so the wax can adhere to your paint properly. We mechanically (clay bar) and chemically (iron remover) decontaminate the paint.

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Will the clay bar damage my paint? 

Although the clay bar that we use removed all the stubborn contamination, it is safe for even the most delicate clear coat. 

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How long does this service take?

It depends on the size and condition of your car. Generally speaking, between 2 to 4 hours.

 

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Premium Wash

Does this remove scratches, water spots, or roughness from the paint?

The Premium Wash is a maintenance-focused service. It’s not meant for any thorough cleaning or polishing of the paint. If you want to remove water spots or scratches, that’ll be paint correction.

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Can you wash my car at my location?

Yes, we’re a self-equipped mobile detailing unit. We carry our own water and power so we can get the job done at your location, whether that’s your house, apartment, or work location. At this time, we do not offer our Premium Wash as a standalone service. It’ll have to be paired with another service.

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What’s the difference between the local car wash and your Premium Wash?

You’re correct, they are both car washes, but we take our process to a higher degree to give you a better end result. 

For instance, we use a safe washing and drying method to not introduce swirls and scratches, we blow out all the water from the nooks and crannies, we clean the door jambs, add a spray wax for shine, we use deionized water to eliminate water spot issues, and dress the tires and fenders.

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How long does this service take?

It depends on the size and condition of your car. Generally speaking, between 2 to 4 hours.